Leaders of Tomorrow (LOT) provides quality, accessible service. The key to differentiation is to promote and evidence the mission of LOT to our program participants in a meaningful and understandable manner. It is clear that we will not be able to compete doing “business as usual.” We believe in providing quality customer service, so our program participants know that they matter. Their voice is important in the recovery process. , Leaders of Tomorrow stands out in several respects:

Environment.

We strive to be client-care friendly and provide prompt and accurate information as well as clear, effective communication.

Marketability.

We take into consideration your unique needs when developing training, strategies, and resource support. For example: group vs. individual treatment, family vs. individual treatment, after-hours accessibility, access on weekends, use and tracking of outcome measures, and consumer satisfaction.

Value-added Consumer Contact.

We provide Zoom or face-to-face contact with therapists. Individuals can be connected directly, but we strongly encourage attendance following our educational Townhall sessions and wellness cohorts as a means of supportive wrap-a-round services.

Location and Ease of Access to Facility.

Currently all services are offered remotely due to the COVID-19 Pandemic. However, prior to, services were provided via Zoom and in person in an individual and group format.

Promotion.

Our consumer-first philosophy allows us to customize our work to meet the need of our clients.

Self-Assessment.

We believe in data as a means for improvement of our services. To that end, we continuously self-assess our mode of operating in order to evaluate our effectiveness and impact for clients, referral sources, payor, staff and associates, and others.

Integrated Delivery System.

Our diverse team has familiarity, understanding, and willingness to work closely with other mental health care providers. We are affiliated with an integrated health and behavioral health care system encompassing outpatient services, after school programs, workshops and training.